First deposit bonus
Our advertised first casino deposit offer is 150% Bonus + 50 Free Spins.
BullSpins Casino
Explore our casino offers and sportsbook, with payment conditions, account help and tools to manage your play.
Claim your welcome bonusOur casino games
Browse slots, live blackjack and roulette tables and crash games from our lobby.
Our welcome offers
We may offer bonuses and special offers from time to time. Our Bonus Policy, your applicable User Agreement and promotion-specific Promotion Terms govern these offers. If bonus-related terms conflict, Promotion Terms take priority, followed by Bonus Terms and Conditions, then Terms of Service.
First deposit free spins
We also advertise a separate first-deposit offer of 250 free spins with 0x Wagering.
Second deposit bonus
For the second casino deposit, our advertised offer is 200% Bonus + 100 Free Spins.
Third deposit bonus
Our third casino deposit promotion features 200% Bonus + 200 Free Spins.
Funding your selected bonus
To fund a deposit bonus, top up in one payment. If your deposit is below the minimum required to claim your bonus, you miss the benefits of that selected offer.
Weekly slots cashback
Our Slots Weekly Cashback promotion advertises 20% cashback on slots up to 10,000 €.
Our sportsbook
Selecting a bet
Click the odds for the selected event to add a bet to our bet slip. A Single bet can contain only one match, so remove other selections when using that bet type.
Price-change settings
Our bet slip includes Automatically accept price changes settings with the options None, HigherOdds and AnyOdds.
Booking-code bets
For a booking-code bet to be valid, take your booking code to a betting shop to place it. Odds may change.
Sports welcome offer
Our advertised Sports Welcome Bonus is a 100% bonus up to £/€ 500.
Our deposits and withdrawals
Deposits
The following conditions apply to the individual payment routes where available in your account.
| Deposit route | Conditions |
|---|---|
| Direct credit card deposit | For this credit card route, we credit funds immediately with 0% commission and no payment fee. Complete the required fields and select Confirm. |
| Other deposit methods | For bank cards, electronic wallets, mobile, terminals and electronic banking in this payment route, the minimum deposit is 1 EUR. |
| Flexepin vouchers | We accept Flexepin vouchers only in EUR, USD and GBP. For another currency, contact the reseller who sold you the voucher to exchange it for an accepted currency. |
| Visa/MasterCard crypto purchase | Use your card to buy crypto for your balance. Crediting may take up to 5 minutes, with 3DS Required for this route. |
Withdrawal eligibility
You may withdraw your own real-money deposits and winnings held in your account at any time, provided all of the following conditions are met.
- All payments into your account have been confirmed as cleared and have not been charged back, reversed or otherwise cancelled.
- We have completed verification to our reasonable satisfaction. A delay in supplying information we request for verification may also delay your withdrawal.
- There is no ongoing investigation into a defect affecting a service you played or wagered on that requires a temporary withdrawal freeze, or into suspected illegal or prohibited practices that could entitle us to withhold funds.
Withdrawal destinations and minimum
Wherever possible, we process withdrawals through the same payment method used for deposits. If that is not possible, we may contact you for alternative payment details. Payments can only be made in the name of and to the registered Account holder.
Our minimum withdrawal is 1 EUR for all payment methods. Winnings cannot be paid into credit accounts. Complete all bank-account fields marked as required.
Verification and account restrictions
To help protect your funds, we perform identification, credit and other verification checks from time to time as we require, or as applicable laws, regulations or relevant regulatory bodies require.
You agree to provide valid identification and any other documents or information we request for verification. Until we receive them and complete verification to our reasonable satisfaction, we may restrict your account in any manner we reasonably consider appropriate, including preventing bets or wagers, or preventing you temporarily from withdrawing your funds. We may ultimately suspend or close your account and pass necessary information to the relevant authorities.
Identity and source of funds
We may request personal ID, such as a passport/driving license, and/or proof of address, such as bank statements or utility bills. These are examples, rather than an exhaustive list.
From time to time, we may also require documents and information about the source of deposited funds, your payment methods, or your personal or financial circumstances. Possible documents include bank statements, pay slips, tax returns, company accounts, shareholder dividend statements, evidence of inheritance, rental income, winnings from another gambling service, or the sale of assets such as property. This list is not exhaustive.
Uploading documents
For account validation, upload a personal identification document meeting these criteria.
- Use JPG, PNG, PDF or GIF, with a file size no greater than 5 MB.
- The document must be within its validity period.
- The picture should show real colors rather than black and white.
- Photograph the original document without digital photo montage.
- The document picture, personal data, signature, seal and other information should be clearly readable.
We may ask you to present other documents if necessary.
Our account and legal terms
Registration details
When registering with us, provide your first and last name, residential address, date of birth, valid email address and contact number, plus your chosen username and password. You cannot gamble until we have verified your name, address and date of birth.
Age and agreement
At registration, you confirm that you have read and accept our Terms & Conditions and Privacy Policy and that you are at least 18 years of age.
If we discover after account opening that you are under 18 years of age, we will close your account and void all transactions made through it. We will return all your deposited funds, using the original deposit method wherever possible, and may report the matter to the relevant regulatory authority.
Our responsible gambling tools
Deposit limits
Contact our customer support team to set daily, weekly, or monthly deposit limits to help manage your gambling.
Balance limits
We also offer a balance limit. With support assistance, you can increase or decrease this limit at any time. An increase can take up to 24 hours to complete.
Keeping to your limits
You are responsible for following the limits you set and must not create another account to get around them. We are not responsible for losses outside your chosen limits.
Time out
Ask our support team to temporarily freeze your account for a time-out period ranging from 24 hours to 6 weeks.
Self-exclusion
Through self-exclusion, our support team can block access to your account for a minimum of six months to 5 years.
In our account controls, you can select Permanently exclude or temporary deactivate using the available options.
When you freeze or exclude yourself, you are responsible for not reopening the account. Contact support if you can access your account while it is closed.
Reopening after exclusion
Following the self-exclusion time period, you need to contact our support team to reopen your account. We will reopen it 24 hours after your request is heard.
Frequently asked questions
What is the minimum withdrawal?
Our minimum withdrawal is 1 EUR for all payment methods. Wherever possible, we pay out through the same method you used to deposit.
How fast is a card-to-crypto deposit?
When you use Visa or MasterCard to buy crypto for your balance, crediting may take up to 5 minutes, and 3DS is required for this route.
Do the first-deposit free spins have wagering?
Our separate first-deposit offer of 250 free spins is advertised with 0x wagering.
Which documents can you ask me for?
We may request personal ID, such as a passport or driving licence, and proof of address, such as bank statements or utility bills. We may also ask about the source of deposited funds.
Which files can I upload for verification?
Upload JPG, PNG, PDF or GIF files no larger than 5 MB. The document must be valid, in real colours and clearly readable.
How long can a time-out or self-exclusion last?
A time-out freezes your account for 24 hours to 6 weeks. Self-exclusion blocks access for a minimum of six months up to 5 years.
How can I reset my password?
We can help you reset it using the email address linked to your account.
How do I raise a complaint?
Contact us with your complaint or concern. If it remains unresolved, ask to speak with a customer service supervisor rather than a representative. If you are still dissatisfied after the dispute has been resolved, contact our Dispute Resolution Department for further investigation.
Our support team
Our 24/7 Live Support service is here to help.